At LVLUP (lvlup.co.in), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a purchase, or interact with us.

1. Introduction

LVLUP is a trademarked brand that offers premium clothing for men, women, and kids. Our website, lvlup.co.in, is owned and operated by Gurram Venkateshwarlu Textiles Pvt Ltd, a company registered under the laws of India.

2. Personal Information We Collect

We collect personal information from you when you:

• Register on our website
• Place an order or make a purchase.
• Subscribe to our newsletter or promotional emails.
• Contact us through our website or customer support .
• Customize your experience by tailoring our services to meet your specific business needs.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Address
• - Payment information (credit/debit card details, etc.)
• Login credentials (username, password)

3. How We Use Your Personal Information

We use your personal information for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your queries.
• To send you newsletters, promotional emails, and updates about our products and services.
• To improve our website and services.
• - To comply with applicable laws and regulations

4. Data Protection and Security

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Sharing Your Personal Information

We may share your personal information with:

• Our affiliates and subsidiaries.
• Third-party service providers (payment gateways, logistics providers, etc.).
• Law enforcement agencies or regulatory authorities (if required by law).

We will not sell, rent, or trade your personal information with third parties for their marketing purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and correct your personal information.
• Opt-out of receiving promotional emails and newsletters.
• Request deletion of your personal information (subject to applicable laws and regulations).

To exercise these rights, please contact us at contact@lvlup.co.in or +91 74166 61682.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Khammam, Telangana.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our handling of your personal information, please contact us at:

• Gurram Venkateshwarlu Textiles Pvt Ltd.
• 10-4-131/132, Mamillagudem, Khammam-507001 Telangana
• Info@gvtpvtltd.com
• +91 74166 61682

Date of Last Update: Jan 9th 2025

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Additional Policies for E-commerce

Exchange Policy

We offer a 7 day echange policy. If you're not satisfied with your purchase, you can exchange it within 7 days of delivery.

Shipping Policy

We strive to ship all orders within 48 hours of receipt. Please see our full shipping policy for details on delivery times, costs, and estimated arrival dates.

Payment and Pricing Policy

We accept various payment methods, including all major credit cards,UPI. All prices are listed in Indian Rupees (INR) and are subject to change without notice.

Cancellation Policy

You can cancel your order within 24 hours of placing it. Please see our full cancellation policy for details.

Disclaimer

We make every effort to ensure that our website and services are accurate and reliable. However, we disclaim all warranties, express or implied, regarding the accuracy, completeness, or reliability of our website and services.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these additional policies.